Repairs

Need a hand? Below is a list of what’s covered under our warranty. Contact us for further questions. If you have any blinds or shades that need repairs, send us a picture and give us a call. We will be happy to help!

Covered by the Warranty

• Improper installation

• Defects in materials or workmanship

• Operating cords, internal mechanisms, components, and brackets

• Motorization components and accessories (batteries not included)

• Repairs under this warranty will be made with like or similar parts

Not Covered by the Warranty

• Normal wear and tear

• Damage resulting from abuse, accidents, modifications, improper use, or failure to follow usage, cleaning, or maintenance instructions

• Discoloration, fading, cracking, shrinking, or stretching caused by long exposure to direct sunlight

• Slight color variation; natural variations in color, grain, or weave of natural materials

• Slight warpage of wood blinds or shutters; excessive warpage caused by high humidity

• Shipping or labor costs incurred by taking product down, re-measuring, or re-installation